Frequently Asked Questions
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An installment loan is a type of personal loan that allows you to borrow a fixed amount of money. You repay the loan over a set period of time through regular, scheduled payments, typically once a month.
Installment loans provide flexibility since you repay the loan in multiple payments. This is not the case with payday loans or short-term loans, which usually require full payment all at once.
When you sign an installment loan agreement, you lock in the loan amount, interest rate, and repayment term. This makes it easy to understand what to expect. Installment loans are commonly used for personal expenses, medical bills, home improvements, and even debt consolidation.
You can apply online through DollarsDirect’s secure application. Provide the requested personal and financial information, select the amount you would like to borrow, and complete the verification process. If your application is approved, review and e-sign your loan agreement to complete the process.
The online application and verification process is designed to be fast, but approval times can vary. All applications are subject to underwriting and verification. If additional information is required, processing may take longer.
Interest rates and other loan terms may vary based on your loan and eligibility. Your specific rate, payment schedule, and total cost of borrowing will be clearly disclosed in your loan agreement before you sign. Review the agreement carefully before accepting the loan.
You may apply even if you have less-than-perfect credit. Approval is not guaranteed, and all applications are subject to DollarsDirect’s underwriting and verification requirements.
Eligible customers may apply to borrow up to $2,000. The amount you are approved for may be less than the amount requested and will depend on underwriting, verification, and applicable eligibility requirements.
Any interest, fees, or other charges that apply to your loan will be disclosed in your loan agreement before you sign. Review your agreement carefully so you understand the total cost of borrowing and any charges that may apply.
Yes. You can make extra payments or pay off your DollarsDirect loan early without a prepayment penalty. Paying early will reduce the amount of interest you pay over the life of the loan.
If your loan is approved, funds are sent to your account using the fastest available funding method. Eligible accounts may receive Real-Time Funding, which can make funds available within minutes. If Real-Time Funding is unavailable or unsupported by your financial institution, funds are generally sent using the next fastest available method.
Refinancing or obtaining a new loan may depend on your current account status and eligibility. Log in to your account or contact Customer Service at 1-888-790-9690 to learn what options may be available to you.
If you expect to miss a payment or are having difficulty making a scheduled payment, contact Customer Service as soon as possible at 1-888-790-9690. Late or missed payments may result in fees or collection activity as described in your loan agreement and as permitted by applicable law.
DollarsDirect is operated by Green Vault Funds d/b/a DollarsDirect.com, a wholly owned and operated company of the Guidiville Rancheria of California, a federally recognized Indian tribe. DollarsDirect uses security measures designed to protect customer
information and provides loan terms for review before a customer signs an agreement.
Call Customer Service at 1-888-790-9690 or email support@dollarsdirect.com. You can also visit our Support page for mailing information and additional assistance.
Your payment amounts and due dates are set out in your loan agreement. You can review your loan information through your online account. If you have questions about an upcoming payment or need assistance, contact Customer Service at 1-888-790-9690.
Available repayment methods and your scheduled payments are described in your loan agreement and account information. Log in to your account to review your payment details, or contact Customer Service at 1-888-790-9690 if you need assistance.
DollarsDirect does not lend to residents of Arkansas, Connecticut, Illinois, Massachusetts, Maryland, Minnesota, North Carolina, Pennsylvania, New Mexico, New York, South Carolina, Virginia, Vermont, or West Virginia. Availability is subject to change and to
DollarsDirect’s eligibility and underwriting requirements.
