Privacy Policy

May 2025

FACTS
WHAT DOES DOLLARS DIRECT DO WITH YOUR PERSONAL INFORMATION?
Why?
Financial companies choose how they share your personal information. Consumers have the right to limit some, but not all, sharing. This notice tells you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
What?

The types of personal information we collect and share depend on the product or service you have with us. This information can include:

  • Social Security number and checking account information
  • Payment history and income
  • Employment information and wire transfer instructions
How?
All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information, the reasons Dollars Direct chooses to share, and whether you can limit this sharing.

Reasons We Can Share Your Personal Information

Reason
Does Dollars Direct share?
Can you limit this sharing?
For our everyday business purposes, such as processing your transactions, maintaining your account(s), responding to court orders and legal investigations, or reporting to credit bureaus
YES
NO
For our marketing purposes, to offer our products and services to you
YES
NO
For joint marketing with other financial companies
NO
WE DO NOT SHARE
For our affiliates’ everyday business purposes - information about your transactions and experiences
YES
NO
For our affiliates’ everyday business purposes - information about your creditworthiness
YES
YES
For our affiliates to market to you
YES
YES
For non-affiliates to market to you
YES
YES

To Limit Our Sharing

Please note: If you are a new customer, we can begin sharing your information thirty (30) days from the date we sent this notice. When you are no longer our customer, we can share your information as described in this notice. However, you can contact us at any time to limit our sharing.

Questions? Call 1-888-790-9690 or visit dollarsdirect.com.

Who We Are

Who is providing this notice? Dollars Direct, a wholly owned and operated economic arm and instrumentality of the Guidiville Rancheria, is providing this Privacy Policy

What We Do

How does Dollars Direct protect my personal information? To protect your personal information from unauthorized access and use, we use security measures. These measures include computer safeguards and secured files and buildings.

How does Dollars Direct collect my personal information? We collect your personal information, for example, when you:

  • Apply for a loan
  • Give us your income information
  • Tell us where to send the money
  • Provide account information
  • Provide employment information

We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.

Why can’t I limit all sharing? You have the right to limit only:

  • Sharing for affiliates’ everyday business purposes - information about your creditworthiness
  • Affiliates from using your information to market to you
  • Sharing for non-affiliates to market to you

What happens when I limit sharing for an account I hold jointly with someone else? Your choices will apply to everyone on your account

Affiliates
Companies related by common ownership or control. They can be financial and non-financial companies.
Non-affiliates
Companies not related by common ownership or control. They can be financial and non-financial companies. Non-affiliates we share with can include service providers and data processors.
Joint marketing
A formal agreement between nonaffiliated financial companies that together market financial products or services to you. Dollars Direct does not jointly market.

Other Important Information

To protect both you and us, we use services provided by a third party to help decide whether to accept transactions from personal computers, mobile phones, or other devices. The third-party service checks whether these devices have been identified with fraudulent or abusive transactions in the past, such as reported instances of identity theft, account takeovers, or malware attacks.

‍For this purpose, a cookie file, flash storage token, or other code files may be placed on your device to identify it in the future when you visit our website or connect with our applications.

‍In connection with our Site or Service, we will transmit that device identification code to the third party’s server, along with data concerning certain technical attributes of your device, such as the model, operating system, and browser version, as well as the IP address, all of which are used to confirm device identification. The third party’s server returns a response recommending that transactions be accepted or denied, according to the settings we have selected.

‍If you set your browser or device to reject these cookies or tokens, you may not be able to conclude some transactions through our website or application. If your requested transaction is declined, or if you have questions about our use of a “device reputation” service, please contact Customer Service at 1-888-790-9690.

Company and Lending Disclosures

Dollars Direct is a consumer lending company specializing in online installment loans.

Unlike many other lending companies, we offer flexible payment options that empower our customers to better control their finances.

‍DollarsDirect.com is a website owned and operated by Dollars Direct. Dollars Direct is a tribally chartered corporation and a wholly owned instrumentality and subdivision of the Guidiville Rancheria, a federally recognized sovereign American Indian tribe (the “Tribe”).

‍Dollars Direct adheres to federal consumer finance laws and operates within the boundaries of the lands held in trust for the Tribe. Funds borrowed from Dollars Direct are governed by federal law and the laws of the Tribe. Nothing in this communication should be construed as a waiver of sovereign immunity, which is expressly preserved.

‍Completion of our Loan Application does not guarantee that you will be approved for an Installment Loan offer. The maximum loan amount for first-time customers is $700.00.

Same Day Funding Disclaimer: Same Day Funding may be limited by funding time frames and cut-off times. Applications processed and approved before 4:00 p.m. PT Monday-Friday are typically funded on the next business day. If you require funds on the current business day, you can request Same Day Funding up to 11:30 a.m. PT

Monday-Friday by calling 1-888-790-9690. For loans processed on weekends or bank holidays, you will receive the transfer on the following business day.

Please verify with your bank, as additional incoming fees may be assessed.

Business hours: Monday-Friday, 6:00 a.m.-4:00 p.m. PT. Closed on weekends and all federally recognized U.S. holidays.

Please note: This is an expensive form of borrowing. Dollars Direct installment loans are designed to assist you in meeting your short-term financial needs and are not intended to be a long-term financial solution. Examples of why our services may be used include unexpected emergencies, car repair bills, medical care, or essential travel expenses.

Completion of our installment loan application in no way guarantees that you will be approved for an installment loan. Dollars Direct reviews your information in real time to determine whether you meet our lending criteria. You acknowledge that by submitting and completing the loan application, you are applying for a loan. We verify loan applicant information through alternative credit reporting agencies and may obtain your credit information to determine your eligibility and ability to repay.

All application information must be received, verified, and approved by a Loan Specialist by 4:00 p.m. PT to receive your money the next business day.

This service is offered to you from lands held in trust for the Tribe, regardless of where you may be situated or access this Site, and constitutes an offer for consumer loans solely within the Tribe’s jurisdiction, not any other state. The Tribe does not allow access or accept applications for this service from residents of all locations, and the service may or may not be available at your location.

The location from which the Tribe chooses to allow access to its jurisdiction may change from time to time without notice. If you choose to visit the Tribe’s jurisdiction through the internet and access services offered and regulated under the Tribe’s laws, you must consent to the Tribe’s jurisdiction and agree that Tribal law governs such services. Availability of loans is subject to change at any time at the sole discretion of Dollars Direct.
‍

If you have additional questions, please call us at 1-888-790-9690 or email us at support@dollarsdirect.com.

@Dollars Direct. All Rights Reserved.